Customer Testimonials
My experience at VW of Salem was excellent. The sales staff and manager were zero pressure with a ton of knowledge.
We had a really great experience with Eric in leasing our new Volkswagen. He was helpful in answering questions and guiding us around the ID.4 Pro S model as well as walking us through the leasing process which was our first time.
Outstanding purchasing and customer service experience
This was our third vehicle from VW of Salem County. The entire staff is fantastic and make it very easy to purchase a vehicle!
The staff is super responsive and supportive
Most pleasant dealership I’ve ever worked with!
What a great experience at VW of Salem County! All staff, especially Eric Lonchambon and Tara Oliveri, were super helpful and made the car buying process easy and stress free. They were very accommodating to my schedule and offered above and beyond service.
VW of Salem County has been awesome the last 8 years of being a customer. They are truly top class of dealerships and have always gone above and beyond to treat me right and take care of their customers, they treat you like family and can't see myself trusting in any other dealership as I have them. I have always felt so comfortable working with Tara and Joe they are the best, so caring, friendly and welcoming. This was the first time working with Derek but it felt as if I knew him just as much as Tara and Joe ...
Couldn’t say enough good things about Salem County VW. Ask for Dustin and go get the car of your dreams. The staff there made the process so smooth and effortless!
What a wonderful experience working with the team at VW Salem. We shopped for a couple weeks looking for our new family car, and actually drove from Philly because the team at VW was so friendly and willing to work with us! We will be future customers for sure! Big thanks to Eric, Tara, Gabe and Joe for getting the deal done, and Dustin for showing us all the new features in the Atlas Cross Sport!!!
I cannot recommend VW of Salem County enough! Car buying experiences can often be stressful, but the entire staff here made it extremely seamless from when I started the process, down until I drove off of the lot. Also, Derek, the product specialist took the time to run through all of the basics & extras on what my Tiguan has to offer, and assured me that he will be there in the future on any questions I have. No pressure sales tactics either!
Very relaxed atmosphere, didn't feel pressured at all. Very happy with our New ID 4 Pro. Hope To do more business in the future.
I had purchased a vehicle here before not a VW. When I totaled my truck I knew I wanted to come back and deal with this team at this dealership. They all reached out to see how I was. I looked online for a vehicle and they kept in touch with me via phone call and text. They were able to get me in a safe vehicle with payments that I could afford.
Excellent customer service in the service department they were able to schedule me in on the date requested(short notice). The manager is very kind and took time to talk about what was going to be done to fix my car.
Simply dropped off my car for a recall. Everyone was friendly and helpful. The update was completed. I was told about my indicator lights and opted to have my own mechanic look at my car. He's a master mechanic, he's located close to my house, and I trust him as I would VW mechanics. I appreciated having my car swept and the VW floor mats that were provided. Very nice job.
I was in and out very quickly, and was able to book an appointment time that suited my schedule. It was also nice to have a family-friendly waiting room, as my toddler tagged along.
This is my 3rd vehicle, I’ve bought with the Help of Tara and I couldn’t be happier. Tara is efficient, reliable and gets it done. Very happy with my newest VW and had the pleasure of having Gabe help with time around… great dealership and staff …
I had no intentions when I woke up on Saturday of buying a vehicle. I have been looking at the atlas for several years and just happen to go on the website on Saturday and called up to the dealership. When I called the dealership, Joe Hernandez answered, and he could not have been more pleasant, he was easy to talk to easy to understand and more importantly he understood me. This made the transaction go extremely smoothly. I could not be happier excellent customer service.
Highly recommend VW of salem county & Derek Cohen to help you find and pick a vehicle! We came to Volkswagen knowing we wanted to upgrade to a bigger vehicle but not sure what suv we wanted. Derek encouraged questions, shared recommendations, and accommodated requests to ensure we were picking exactly the right vehicle for us! We left with our new family car, that fit all of our needs exactly! Thank you so much to Derek and the sales team at VW for making this a memorable experience, for their flexibility, a seamless purchase, and ensuring we got the right ...
Excellent dealership experience, well worth the drive from Delaware. Thanks for finding the perfect Tiguan for our daughter!
Service was fast and efficient. The service team treated me with respect for my time and kept me informed of their progress. Good experience.
It was fast and no hassle
Can’t say enough great things about Salem County VW and Gabe. Second VW Tiguan myself and 4th overall VW sold to my family from Salem County. I will be back again.
If you want a stress free car buying experience this is the place to go!! ASK FOR GABE! I had an awesome experience with VW of Salem! Had my heart set on the Tiguan R-line that they did not have on the lot. My boy Gabe hooked it up for me and the next day had one delivered! He made sure I was happy every step of the way!
Extremely happy with my dealer. Never thought in all my years I would enjoy the car buying experience. Everyone there is extremely friendly, professional and go out of their way to help you.
The gang at VW of Salem County were amazing. They never pressured us, yet they went out of their way to show us the car we were interested in without pressure! We will recommend them to other family and friends in the future. We also will drive the 30+ minutes to use their service department. Thank you, Gabe and Joe, for such a wonderful car buying experience. Actually, they should be applauded for tolerating me. 🙂
I had a great experience while purchasing my SUV. Derek was very nice, knowledgeable, and not pushy at all. Car buying isn’t something I like, but both Derek and Joe made it an easy and smooth process. Thank you, I love my Atlas!
Everyone was so nice and helpful. They genuinely seemed to want to help us get a new car.
I purchased my first SUV today and I had a great experience with Eric L. while searching for the right one. Joe H. took care of the financing and was great as well! Both are down to earth and NOT your typical pushy salesperson. Thanks for the great service guys!
Everyone was super nice and offered coffee and such. My car was serviced quickly and I was on my way.
Service was timely, efficient, and friendly. Jarrod, Adam, and Andrew are a great team!
It is extremely difficult to find a reasonable deal and a honest dealership/salesman. Gabe at VW Salem County is exceptional to say the least. I am very transparent and expect the same especially when making car deals. Gabe was not only transparent but also willing to understand, accommodate and willing to put his efforts to make it a fair deal for both parties. Managers are very humble as well unlike arrogance you find at times out there. This is rare in this car market (2023). I am happy with the quality of CPO vehicle sold to me and at a ...
It was easy to make an appointment
Friendly and knowledgeable staff made for a very smooth experience.
Nicest Team; efficient; made the car buying process the easiest I ever experienced. Amazing experience.
Had a great experience working with Gabe and the rest of the team at VW Salem county. Everyone was so kind and professional. The whole team worked together to make sure we were getting exactly what we wanted.
The customer service is fantastic! All around a great buying experience. I have already recommended them to multiple people!
They took my car last minute and was able to diagnose my problem the next day. I received great advice. Greatly appreciate everything from all the friendly, very helpful staff. Thanks
Everyone was awesome to work with, they made is very effortless and a great experience.
Had a check engine light on my Volkswagen GTI. Went into VW and my service advisor Jarrod let me know that my car was going to be ok! Jarrod & his team fixed my Car and got it up and running. I would highly suggest anyone with a VW to go too Salem county Volkswagen for service. They are very honest and their prices are very fair & competitive!
Gabe was great with the service provided very informative and patient, Joe in financing finished off a pleasant purchasing experience overall
Dustin was the perfect sales associate for us. He was knowledgeable, low pressure, and helped with everything we needed. Joe and Mike were awesome as well. We will definitely be shopping here again in the future. Hands down our best car-buying experience!
Had the best service buying my first new car. Thanks Gabriel for the excellent service. And to everyone who made it happen. Thanks guys.
I felt that the staff were extremely helpful.
Good Service and kind people
Purchased 2 cars and both time it was quick didn't feel rushed . Sent a email Sunday and by Monday morning Tara was calling me and had everything started. I will definitely recommend going and seeing Tara and Bob or Eric.
prompt appt. schedule. easy in-easy out
Courtesy and prompt as always
Gabriel Collazzo, Tara Oliveri, and Mike (don't remember last name), were very down to earth and friendly. Made me feel comfortable but most of all were not pushy.
It's always a pleasure to get my vw maintained here. The whole place is just helpful and friendly.
Never have I ever had a car buying experience like this one. Eric was amazing. Joe made it happen. He was caring about my current situation and made the car buying experience work. Thank you from my heart Joe for not just doing the deal but for doing what was right for me. I love my new car. (I didn’t get a full tank of gas but I’ll live)
From the moment we called about getting a test drive, all the way through the reservation process and up to the day we finally got our id.4, our salesman Derek Cohen was the most knowledgeable, helpful and overall just the best person I could have ever dreamed of buying a car from. I've been an EV tech nerd since the Tesla roadster and I was pleasantly surprised how much more Derek knew about EVs in general and the ID4 specifically than I did. I felt like he was just excited about the cars and wanted us to make sure ...
Gabe and Joe were fantastic to work with. Made me feel like family instantly. Honest straightshooters who figured out what I was looking for, didn't try to upsell me, got me a price I was thrilled with. Everything from the test drive to figuring out financing was quick and painless. They stayed open on New Years Eve to get the deal done, and I can't thank them enough. Couldn't imagine a better car-buying experience
Great experience with everyone at the dealership. The team clearly has a great working relationship and they do go above and beyond to make clients (existing or prospect) feel welcomed and taken care of.
I searched for a used Jeep on CarGurus and found one we liked at Volkswagen of Salem County. I called the dealership and initially spoke with Tara. She was very responsive and helpful with my questions. We decided to take the 1.5 hr. drive from Bucks County, and were very happy we did. We worked with Derek and really liked the experience. He was very helpful and responsive to all our our needs. Joe H. closed the deal in the Finance Office and was a pleasure to work with. I will definitely check this dealership out first for our next vehicle ...
Derek really worked with me on the purchase of a new Tiguan. He went above and beyond to get to a more manageable monthly payment. Derek was quick to response to my many questions and was incredibly knowledgeable about the car as well. I was very lucky to have him as our salesman.
As soon as you walked in you could feel the welcoming environment. Everyone was so nice and answered all of our questions! The paperwork took all of 5 minutes and was super easy. Everything was ready to go when we got there. Derek even took the time to show us all about our new Tiguan.
After some careful re-consideration and getting over myself, I would like to edit my review. I first would like to say that Dustin Dougherty is a very capable salesperson and knows most everything about the vehicles he is exhibiting to customers. The sales manager, Joe, is somebody that is high energy and only wants what's best for the customer to have an enjoyable VW experience. For the short time there, along with a few visits, they seem like a good mesh of people any dealership would be proud of. I still stand by my first post that my 2022 GTI ...
I have been nothing but pleased with my car and this dealership. You have always been prompt ,courteous and respectful to me and my family I love having you in our community. Thank you and best wishes this holiday season!
Joe and his team at VW of Salem County made the car leasing process so easy and enjoyable! They were able to work within my budget to help me find the perfect car. I love my new Tiguan!
They always take me right away and explain what your car needs and the pricing, before they proceed.
The staff were very friendly The facility was very clean and neat The Technician knew what he was doing
I cannot say enough good things about this place. I called on a random Monday and asked for a quote for brakes. The guy on the phone was very honest and so I scheduled. The guy at the check in was amazing printed out multiple quotes for other questions I had and was on top of everything! They updated my carfax instantly. I can’t say enough great things about this place !! Snacks in the waiting room maybe 🙂
Best car buying experience
I felt relaxed making a deal on my new car and trading my old car. It wasn't high pressure.
Easy online scheduling. Greeted by Andrew, Andrew was very helpful and kept me informed on the service of my vehicle. I also requested a loaner vehicle and my request was granted. Very convenient.
As always, excellent sales and service. Family run business, everyone at the dealership is friendly and treats you well. I’ve purchased 6 vehicles here and will continue to do so!
Courteous - Prompt. I liked that there was a table and chairs so I could work with my computer.
Completed work on time, with in estimated cost.
Tara and staff were amazing! Everything was super streamlined and all were so helpful and friendly! If you need a vehicle go to VW Salem County!!!
Everyone at this dealership were very friendly and professional. They make you feel at home with their transparency pricing. My sale man Eric was very helpful including Joseph. Outstanding customer service at this dealership. They made the buying experience so stressed free and easy.
From the moment I called VW of Salem County and spoke with Tara I felt I was going to have a great experience. When we arrived he car I was interested in was ready to be test driven. Even in the COVID age they found a way to provide a warm and effective way of serving customers. The other reps worked as a Team to provide the best car dealership customer service experience I have EVER seen. My best to you guys and I will be telling friends and family about you 🙂 Peace! Gwen
Purchased a 2019 Jetta this week and Derek was fantastic. No pressure sales, just the facts. He answered all of our questions, had most of the paperwork done before we arrived to purchase and could not have been more helpful! Joe in finance was great too. Had all of the paperwork ready to go - in and out in no time. I was so impressed with this dealership and will definitely purchase from here again based on this first experience. Thanks guys!
Great experience. Great communication, I asked a lot of pre-visit questions which were all answered by Tara promptly via email. I made an appointment to visit/test drive. Everything was ready when I arrived, car and price were all as advertised and whole transaction when smoothly. Nice people and knowledgeable people. I would definitely shop there again.
Specially Erika Wagner has excellent customer Service. She is Pretty, awesome and nicely talk with us. Joe and Tara is also fabulous. Car is very clean, good coconditions and price is resonable. We like this dealership. We will refer our friends and family to this dealership. Thanks again Erika Wagner. From Md Islam and Sayeda.
I had been shopping for an updated Jetta on many sites. I came across Volkswagon of Salem County and immediately saw two vehicles that had my attention. For a week and half I followed these vehicles and finally I decided to reach out to the dealership for information. Tara called me and gave me so much information about one of the initial cars I had saw. She was so informative and so very pleasant. She took the time to answer all of my concerns about the vehicle and the whole car buying process. I was also assisted by Denny, who ...