Customer Testimonials
The entire experience was painless. I dropped off the car for service & went to the nearby dinner for lunch. Maintenance department called me to updated me on how things were going and made some service suggestions which I ok'd from the dinner. The car was serviced and ready to go when I returned to pick it up. Easy-peasy. Fantastic.
VW of Salem County is extremely accommodating, and understanding about the needs of my vehicle.
Great service
Service appointment set up was quick and easy. The guys were very helpful when I dropped off and picked my car.
Personnel were very helpful. Explained what I needed to do, walked me to my car.
Just bought a Taos from Salem County VW. Tara, Joe and Derek were great to work with. They were friendly and easy to talk to. I didn’t even make a trip to the dealer, I bought the car over the phone and had it delivered by Derek. It doesn’t get any easier than that!
Very friendly, gave me a loaner car and matched a competitor's discount for service.
Very helpful, straightforward, and customer focused.
Very informative salesman and no pressure at all. The atmosphere was very inviting and welcoming never once felt rushed! These people are awesome!!! P.S Skittles is a delight and a wonderful addition to the team ☺️
Volkswagen of Salem County made it easy to purchase a vehicle from out of state. They were very forthright and didn’t play any games. The entire transaction was as simple as it could be.
Recently purchased a vehicle from the dealership. We were treated with respect and didn't have to deal with any high pressure sales tactics. We will definitely do business with this dealership again.
Eric and Joe were fantastic. They were warm, friendly and knowledgeable. Car buying is usually a grueling experience but they made it enjoyable and simple.
Just bought my first car from them yesterday. The staff are some of the nicest people I have ever met! They made my experience quick, efficient and enjoyable compared to other VW dealerships I visited in the area. VW of Salem genuinely cares about you as a person and not just your wallet. If you are looking to purchase a VW anytime soon, head to this location!!
The backup camera was not working when I dropped off the car and it was working again when I picked it up.
Have ordered a cover for the broken sunglass compartment and was told it would be in in a couple days. It's been a week and no phone call. Update : misunderstanding ... The part has been ordered and is on backorder. Looking forward to the replacement.
This is my 4th lease from VW of Salem County and there are many reasons why I keep coming back. Superb customer service, great inventory, easy to work with, and above all making what can typically be a very stressful process - absolutely stress-free. Big thanks to all involved!
I recently had an issues with my ID4 and my local dealership was unable to service and fix the problem . The car ended up at VW of Salem County and was able to be diagnosed, a part purchased and returned without trouble. The service department could not have been more polite, informative and helpful. Ed was a pleasure to deal with and I’m extremely appreciative of Eric’s expertise when it came to diagnosing the problem. We own two ID4’s and will be driving the hour and half to have them serviced. Thanks again Ed and Eric for ...
Best customer service ever!!! It was a smooth purchase, they are very friendly and make everything easy for us! Joe, Mike and Derek are the best! We bought our car from California and they assisted me in everything and them when we decided to pick the car up ourselves they even pick us up at the airport! I highly recommend them!
Wondeful customer service. I was starting off a trip to cape may when a service light came on. I was able to pop in without an appointment, they diagnosed and fixed the issue and had me back on the road. Thank you VW Salem County!
Eric was wonderful in assisting with my Atlas purchase! Such a great experience from the time I walked in the door, would definitely recommend to anyone looking for a vehicle.
Derek was amazing!! So helpful especially buying a car sight unseen from CA! So grateful to have found them.
Just purchased a new Atlas!! My buying experience was perfect!! No pressure, fast process and wonderful people to work with. This dealership is the best!!
I bought my first car (a golf) here in January and had a great experience. It was missing a part when I bought it so they ordered it, painted it, and sent it to me. The car hasn't had any problems and I love driving it. I would recommend VW of Salem County to anyone!
Just got a new lease from VW Salem, my second time shopping with them. As always, the customer service and car buying experience was exceedingly friendly and helpful. With how much other stuff I have going on, the fact getting a new car was the EASIEST thing to check off on my list is a testament to the people of VW Salem. I could not be happier with this dealer or my new car.
The employees at VW Salem Cty are top notch! While my car was being serviced, I was always kept up to date on the status of parts and the service team was always pleasant & ready to help. This is your ‘typical’ car dealership, they care about their customers!
Wow is all I can say !!!! Everyone is so helpful and friendly. I felt like I was at home. Gabe is awesome !!!! If ur looking for a vehicle please go here !!
Everyone at this dealership were very friendly and professional. They make you feel at home with their transparency pricing. My sale man Eric was very helpful including Joseph. Outstanding customer service at this dealership. They made the buying experience so stressed free and easy.
What a great car buying experience!! Starting with the first person who contacted me to make my appointment; she was professional, kind, and courteous. Eric Lonchambon, my salesperson, was patient, knowledgeable, and most importantly sought to understand my needs as a consumer. Gabriel Collazo assisted with the finalizing of my purchase. He was knowledgeable, kind, personable, and went the extra mile. Thank you! Mike (I didn't get his last name!) was also incredible. He explained things in an organized and easy-to-understand manner. They all guided me through this process pressure-free while ensuring they were meeting my needs.
I highly recommend them. They treat you like family I have never had a problem with anything and I have been buying my cars and having service there for the last 10 yrs.
Very nice people! They explained everything before they started the work. I got front brakes, oil change and aide marker bulb changed, was only there about 2 1/2 hours.
Nice people, they explained everything before they did the work. I got front brakes, oil change and a side marker bulb changed, was only there for about 2 1/2 hours.
I highly recommend the car buying experience at Salem County Volkswagen. Gabe was very helpful , informative and responsive throughout the entire process. The experience was about as enjoyable as buying a car can be.
I was looking for a used Pontiac Vibe and saw one online at VW of Salem County. I got in touch with Tara and she started the process right away. Since I live almost 6 hours from the dealer I figured that it would be useless to even try to buy the car because it would be so much simpler for them to sell it locally due to it being a popular vehicle. Thankfully I was wrong about that. Even though it took a few weeks, partly because they were having it painted to look great, everything went smoothly and they ...
Easiest, friendliest car buying experience EVER! No hassle or pressure. I knew what I wanted and they were able to make it happen!! Thank you! Definitely will continue to recommend your dealership !
awesome experience. no pressure sale, friendly, and my salesperson Derek personally delivered car to me and drove trade-in back to dealership. all paperwork was mailed to me so I could sign at home when convenient.
awesome experience. no pressure sale, friendly, and my salesperson Derek personally delivered car to me and drove trade-in back to dealership. all paperwork was mailed to me so I could sign at home when convenient.
I brought my car about 1 year ago around this time and I have been waiting a full year to give my true review about this location and this brand of car...Everyone at this location is very friendly helpful and caring of your needs before and after sale and or service of your vehicle. I would buy another car or get another service repair on my car at this location anytime I had to come back to the shop to get something minor fixed on my car that was mainly my fault but they fixed it and charged me nothing ...
We had a great experience at VW of Salem County! Tara and Joe were terrific — knowledgeable, professional, responsive, friendly, and completely customer focused. Our situation was particularly challenging because it was totally virtual. Adding to the complexity: we took delivery in MD and required titling/registration in VA. Tara, Joe, and the VW Salem County staff made our car buying easy, effortless, and enjoyable. We recommend them highly!
Today I went in for my 40k mile service on my Tiguan and left in a brand new, 2021 Jetta SEL. I have been considering downsizing while upgrading at the same time for quite a bit but today I decided to go for it. Tara immediately dropped everything to help me find the perfect Jetta. She answered all of my 800 questions, pulled up two or three different Jetta’s for me to look at, and patiently waited for me to make my final decision. Every single time I am there, Tara has always made sure I feel at home and welcome. ...
I had a great experience at Volkswagen of Salem County. Kevin, Eric and Joe were a pleasure to deal with. This was by far the best car buying experience I've ever had; easy, professional and stress free. Thanks again to the Volkswagen of Salem County team.
Great experience, no pressure sales. Friendly team that went above and beyond for us. Fair pricing. Def recommend 👍
Stopped here on way to beach. Oil light came on. they checked and topped oil off at no.charge The guy jumped in car immediately and helped and we were back on our way
10/10 always willing to make sure that the customer is happy, Joe went above and beyond to make sure any issues I had was handled.
After spending a day looking for a vehicle, I was absolutely impressed by the sales staff and financing department! They made me feel at home and comfortable with purchasing my first NEW vehicle! I cannot say enough about how good I felt in purchasing a car from them!! If you are looking to purchase, this is definitely the place to go!! Thank you so much Gabriel, Joseph, Mike, and Tara!
Leased 2 vehicles between January and April. The best buying process I've ever had at any dealership. Michael got me to a number I wanted to be around, I came in and met with Eric and Joe and they were all very friendly and welcoming. Not only that but the VW brand is amazing. I highly recommend stopping by this dealership if you're interested in a VW and want to work with great staff!
Volkswagen of Salem County is by far, the BEST Volkswagen dealership. Their Service Department in particular; operated by Adam Exel and Managed/Supervised by Ed Exel is absolutely AMAZING! Their customer service, attention to detail and overall genuine professionalism, is OUTSTANDING. They truly care and prioritize your safety and satisfaction. There truly is no better place to service your VW, Audi or Porsche.
I had an excellent experience leasing a vehicle. Excellent, fast, and pleasurable car leasing experience!
Recently I found myself in a situation where I needed to purchase a car post haste since my commuter was recenlty totaled in a car accident. Searching various sites in the internet I came across your VW dealership. I am glad I did. My contacts at your business were Tara Oliver and Mike Yoroshko. I've bought a few cars in my life and I am familiar with the sort of runaround one encounters when negotiating a car purchase. Not this time. I wanted to call out both Tara and Mike for providing me with and absolutely wonderful painless experience. ...
I recently purchased a new Jetta for my wife from Tara at Volkswagen of Salem County. We live approximately 60 miles from the dealership so I negotiated the entire purchase via phone. Not only was Tara prompt and courteous but the pricing she gave me was consistent throughout the entire process. I have purchased vehicles from at least 6 different dealers in the past but have never dealt with such a good group of people as VW of Salem County. I foresee us purchasing again from these folks again. Thank you Tara!
I don’t even know where to begin... As a woman, I have always been told that dealerships would take advantage of me. During this search for a new car, that has been extremely true everywhere I went with the exception of Volkswagen of Salem County. I worked with Eric and Joe and their transparency with me was astounding. I did a ton of research to prepare myself and honestly, I probably didn’t even need to waste my time doing that. There was no BSing with them. The numbers on the vehicles were great from the beginning and both ...
Friendly and helpful
We had a great experience at Volkswagen of Salem County. The customer service provided by Tara was by far the best. She was very patient and informative along our whole process from beginning to end. I would highly recommend buying your next car from here! You won't be disappointed!Thank you to Tara, Gabe and Mike!
The Service Department at VW of Salem County is friendly, courteous and knowledgeable. My 2017 Beetle went in for routine service. Adam Exel provided exceptional customer service. Ed Exel explained the work to me in detail, patiently, with a smile. I purchased my vehicle here and I highly recommend the dealership and the service department. The service department answers questions honestly. I am more than satisfied with my experience at VW of Salem County.
We bought a used car and had the best experience. We worked with Joe, the manager, and Gabe. Both were polite and very helpful. I would definitely recommend this dealership.
Very friendly and courteous staff..Bob and Joe were awesome ..definitely recommend!!
Volkswagen of Salem County made my first car buying experience hassle-free! The members of the sales team were very friendly, very relaxed, knowledgeable, and did not push me to make any unnecessary purchases. Everything was throughly explained, all my questions were answered, and if they were not able to do something they went out if their way to make sure they found someone who could. Would highly recommend this dealership and will be doing the rest of my business through them!
Always friendly and helpful have gotten 4 cars from them not one problem
Thank you Kevin for working with me on getting the rims black on the GLI Autobahn I just picked up yesterday. Super happy with my purchase and the entire staff got me in and out in less than 45 minutes. Great Job Gentlemen!
My second visit now for myself. Place was very busy when I got in and Bob came and helped me. Nothing was available that I liked. They made a call's and order the exact vehicle I wanted! Thee day's later, got exactly what I wanted. Thank you for going out of your way to make the experience great!
Thanks to Derek, Mike, Joe, and the rest of the team for such a great experience when I got my new Atlas earlier this month. The entire sales process was very easy and low pressure. They offered a fair value for my trade (much more competitive than other offers and in line with my expectations) coming off the end of a lease. They were totally transparent with all their pricing throughout the entire process, even before I visited the dealership. I think what made this such a positive experience was that everyone at the dealership LISTENED to me on what ...
I’ve been leasing for over 20 years. This was by far the best experience I have ever had! I will be highly recommending you and coming back for my next car!!!!! Thank you for everything!
My 3rd time with this dealership for a car buying/leasing purchase and every time has been as exceptional as the last. Always feel comfortable, respected, listened to and valued. Each time the process was very quick, smooth, and no pressure ever. They really take care of you and will find any way to make you happy and comfortable based on what you need and want from every team member through the entire process.
BY FAR, THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD IN BUYING A NEW CAR!!!!!!!!!!!! From the first contact on the website for Volkswagen of Salem County, till driving off their lot, EVERYONE was EXTREMELY helpful, friendly and efficient. I have NEVER encountered a dealership that worked like a family in my 40+years of driving. I have and will continue to tell everyone I know about how GREAT it was to deal with such professional & friendly people! I LOVE MY JETTA!!!!!!!!!!
Lightning fast car buying experience. They worked with me until I got the deal and the color that I wanted. Eric and Joe were great. If you're gonna go VW, buy it here.
Bought a new car online (due to the pandemic) from VW of Salem County with the help of Tara and Joe. The staff were very friendly and extremely responsive to my many questions, and couldn't have made the process easier! I recommend this dealership for those looking to buy a VW with personalized customer service.
Went there a couple weeks ago to test drive/purchase car, everyone was very friendly and helpful through the whole process. I was in and out with the car in like an hour and half. Never been easier and dealership was very clean too. Very happy
Absolutely amazing experience!! From the moment I stepped on the lot, to driving away with a new car, everything was simple, seamless, and easy. From Tara to Eric, to Joseph, all 3 were fantastic! They truly helped me to get the vehicle of my dreams. They aren’t like any other dealership, they really care about their customers and listen to what they have to say. Their practices are true and honest, and really make you feel like your at home. They treat you like family. I drove home with a great deal and interest rate. Joseph will really work with ...
Always a friendly experience when going to this dealership. This dealership feels more like family. This is the third car I’ve bought from this dealership and I would never go anywhere else. They always have the best price and they don’t screw you over just to make a deal they more sure your 100% satisfied with the car you want.y family will always buy there cars from this dealership. I would highly recommend this dealership.
A big thank you to the entire VW Salem County team! The service was excellent, my car is fantastic, and I am very satisfied. Great deal, Great people, and a great place to do business! I highly recommend!
Excellent sales team, excellent customer service. From start to finish the entire process was quick and easy! I love my Golf R, thanks VW of Salem County!
Just bought a car today, let me just start off how amazing all the staff are. They will 100 percent work with you no matter what the issue is. I highly recommend them and would do business again. Thank you for everyone who helped me today and most importantly thank you for the car!!
We had a great experience. Everyone we dealt with treated us great. We knew what we wanted and they helped us get it. They gave us better pricing then what Turnersville and Cherry hill offered us. Definitely will recommend VW of Salem county to anyone I know looking for a new vehicle.
I saw a car online that I liked at this dealership and within 48 hours it was sitting in my driveway 🙂 I met Erika, she was no pressure and the sweetest! She followed up but didn't nag. There was no hassling or them trying to talk me into another vehicle. Joe was great and gave me advice in reference to turning in my lease. They were just genuine people. I knew it was meant to be when they were playing country music in the showroom. They are just down to earth and kind. They even delivered the vehicle to make ...
From the moment I called VW of Salem County and spoke with Tara I felt I was going to have a great experience. When we arrived he car I was interested in was ready to be test driven. Even in the COVID age they found a way to provide a warm and effective way of serving customers. The other reps worked as a Team to provide the best car dealership customer service experience I have EVER seen. My best to you guys and I will be telling friends and family about you 🙂 Peace! Gwen
I wanted to say thank you to Tara O. for helping me find my new car. She was available throughout the process and the purchase went smoothly. I highly recommend anyone looking for a car to go see Tara, great job!
Service was very professional and fast. They diagnosed my car very quickly and answered all my questions.
Even though we live in Center City Philadelphia and have a number of dealership options in close proximity, we decided to purchase from VW of Salem County NJ because they were far and away the most accommodating dealer, in every aspect. Responsive and fair, they made our car buying experience hassle free and seamless. Highly recommend.
Was looking for New GLI and actually going to give up on VW purchase as the DE VW dealers were not giving me discounts they advertised or working with me. I happened to stumble across the Salem County VW website by accident. I gave them a call. Talked with Erika the sales person and worked out numbers with Joe the Manager. They worked with me with discounts, my trade in, and numbers I wanted. And now here I am with a new GLI. Then even with the COVID and social distancing. They made the sales experience amazing. Will def. be ...
Tara made the purchase of my 2019 gti so painless and was a pleasure buying a vehicle from them. Everyone that works at that dealership is also great would not go to any other one but them to look or work on my cars and just a great dealership all around! Very pleased
Nice selection and prices but the real difference are the people. My easiest car buying experience ever and I’m 53 years old. Thank you Erika, Joe and rest of the team, great job!
Nice selection, good prices and great people to deal with! My easiest car buying experience ever (I’m 53 years old and like cars). Thank you!
I purchased a 2018 Passat and had nothing but the best service. Joe Hernandez is the best! I just purchased a 2020 Tiguan SE. Joe Hernandez is the best! My 1st time working with Ericka Wagner and she is living up to VW Salem Mission Standards. My next car will be purchased through VW Salem and I will refer friends and family.
One of the best purchasing experiences from the moment I sent a request online to driving off the lot. No games, no pressure, fair price. Drove two hours to pick up my new Golf R and I’d do it again. Thanks to Erika and the team at VW of Salem County!
I am SO pleased with my entire car buying experience through this dealership! With all the craziness going on in the world right now Tara made buying my brand new 2020 Atlas cross sport over the phone so easy and seamless! Everyone through out the process was very friendly, knowledgeable & professional. I picked out the car I liked online, Tara contacted me to get the ball rolling, we negotiated and by the next day my car was delivered right to my house! 10/10 recommend and I will definitely be shopping here again! Thank you guys so much!
I cannot say enough about Salem County VW. Joe, Erika, Tara, and the managers made my transfer to a new Atlas a breeze. Moreover, they are genuinely kind, and you feel like you are talking with friends rather than a business. I highly recommend them and I will be a repeat customer!
Derek Cohen was very helpful. Moreover, he was friendly and let me take my time to choose what I wanted. No sales pressure here! My man, Mike Yoroshko helped me finalize the paperwork and explained in detail what everything meant. As a first time buyer I was more than pleasantly surprised with the friendliness of all the staff and the overall relaxed atmosphere. I highly recommend Volkswagon of Salem County!
Thank you sooo much for my new Tiguan I love it!!! The service was first class. Best car dealership ever!!!
Best car buying experience. The staff was great, especially Tara. I got what I think was a very good price on my new 2020 GTI SE. Would definitely recommend this dealership.
The dealership staff is absolutely fantastic. The entire car buying experience was one of the easiest I have ever had. I especially want to give a shoutout to Tara Olivieri for helping me with the process and answering all my questions.
There is above and beyond and then there's these guys Bought my Atlas last night. Customer service beyond great. Would highly recommend to anyone to buy there. Everyone from owners to salesperson Erika was above top shelf
I just purchased a 2020 Tiguan from VW of Salem County. Our sales associate was Erika she made my buying experience quick and explained everything regarding the car. Joe the financial associate took the time to explain all options and payments and never rushed us. This dealership maybe off the beaten path but I highly recommend it is beyond worth the drive to experience good old fashion customer service! I will be a repeat customer.
Best car buying experience ever!! I would recommend to all my friends and family. The team made the buying experience exceptional. Look forward to doing business in the future!
Good people, great service, amazing deals!
Best car buying experience! Erika was wonderful to work with and was very knowledgable. It the fastest and smoothest car buying experience I've ever had!
These folks have exceeded my expectations! What a great experience this past Saturday flying from Atlanta Georgia to buy a used Audi. * A special thanks to Tara for handling my calls and answers to my questions! Sweet person! * Derek went above and beyond to make me feel welcome, my flight was 20 some odd minutes early, he checked my flight number online and was there within just a few minutes of my arrival way ahead of schedule! * As I entered the dealership, I was greeted buy everyone including one of the owners! * Kevin and Joe talked to me like old buddies ...
Bought a car from here and traded in my old vw CC. Erika helped me with my car and did a great job. Love my Volkswagen.
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