Customer Testimonials
Had a check engine light on my Volkswagen GTI. Went into VW and my service advisor Jarrod let me know that my car was going to be ok! Jarrod & his team fixed my Car and got it up and running. I would highly suggest anyone with a VW to go too Salem county Volkswagen for service. They are very honest and their prices are very fair & competitive!
Gabe was great with the service provided very informative and patient, Joe in financing finished off a pleasant purchasing experience overall
Dustin was the perfect sales associate for us. He was knowledgeable, low pressure, and helped with everything we needed. Joe and Mike were awesome as well. We will definitely be shopping here again in the future. Hands down our best car-buying experience!
Had the best service buying my first new car. Thanks Gabriel for the excellent service. And to everyone who made it happen. Thanks guys.
I felt that the staff were extremely helpful.
Good Service and kind people
Purchased 2 cars and both time it was quick didn't feel rushed . Sent a email Sunday and by Monday morning Tara was calling me and had everything started. I will definitely recommend going and seeing Tara and Bob or Eric.
prompt appt. schedule. easy in-easy out
Courtesy and prompt as always
Gabriel Collazzo, Tara Oliveri, and Mike (don't remember last name), were very down to earth and friendly. Made me feel comfortable but most of all were not pushy.
It's always a pleasure to get my vw maintained here. The whole place is just helpful and friendly.
We needed a car quickly and VW of Salem County did not disappoint. The process was quick and easy. Eric gave us a test drive and a complete description of all the car’s features. Mike and Joe were helpful is processing the paperwork quickly. We left with a new Taos and couldn’t be happier.
Never have I ever had a car buying experience like this one. Eric was amazing. Joe made it happen. He was caring about my current situation and made the car buying experience work. Thank you from my heart Joe for not just doing the deal but for doing what was right for me. I love my new car. (I didn’t get a full tank of gas but I’ll live)
From the moment we called about getting a test drive, all the way through the reservation process and up to the day we finally got our id.4, our salesman Derek Cohen was the most knowledgeable, helpful and overall just the best person I could have ever dreamed of buying a car from. I've been an EV tech nerd since the Tesla roadster and I was pleasantly surprised how much more Derek knew about EVs in general and the ID4 specifically than I did. I felt like he was just excited about the cars and wanted us to make sure ...
Gabe and Joe were fantastic to work with. Made me feel like family instantly. Honest straightshooters who figured out what I was looking for, didn't try to upsell me, got me a price I was thrilled with. Everything from the test drive to figuring out financing was quick and painless. They stayed open on New Years Eve to get the deal done, and I can't thank them enough. Couldn't imagine a better car-buying experience
Great experience with everyone at the dealership. The team clearly has a great working relationship and they do go above and beyond to make clients (existing or prospect) feel welcomed and taken care of.
I searched for a used Jeep on CarGurus and found one we liked at Volkswagen of Salem County. I called the dealership and initially spoke with Tara. She was very responsive and helpful with my questions. We decided to take the 1.5 hr. drive from Bucks County, and were very happy we did. We worked with Derek and really liked the experience. He was very helpful and responsive to all our our needs. Joe H. closed the deal in the Finance Office and was a pleasure to work with. I will definitely check this dealership out first for our next vehicle ...
Derek really worked with me on the purchase of a new Tiguan. He went above and beyond to get to a more manageable monthly payment. Derek was quick to response to my many questions and was incredibly knowledgeable about the car as well. I was very lucky to have him as our salesman.
As soon as you walked in you could feel the welcoming environment. Everyone was so nice and answered all of our questions! The paperwork took all of 5 minutes and was super easy. Everything was ready to go when we got there. Derek even took the time to show us all about our new Tiguan.
After some careful re-consideration and getting over myself, I would like to edit my review. I first would like to say that Dustin Dougherty is a very capable salesperson and knows most everything about the vehicles he is exhibiting to customers. The sales manager, Joe, is somebody that is high energy and only wants what's best for the customer to have an enjoyable VW experience. For the short time there, along with a few visits, they seem like a good mesh of people any dealership would be proud of. I still stand by my first post that my 2022 GTI ...
I have been nothing but pleased with my car and this dealership. You have always been prompt ,courteous and respectful to me and my family I love having you in our community. Thank you and best wishes this holiday season!
Joe and his team at VW of Salem County made the car leasing process so easy and enjoyable! They were able to work within my budget to help me find the perfect car. I love my new Tiguan!
They always take me right away and explain what your car needs and the pricing, before they proceed.
The staff were very friendly The facility was very clean and neat The Technician knew what he was doing
I cannot say enough good things about this place. I called on a random Monday and asked for a quote for brakes. The guy on the phone was very honest and so I scheduled. The guy at the check in was amazing printed out multiple quotes for other questions I had and was on top of everything! They updated my carfax instantly. I can’t say enough great things about this place !! Snacks in the waiting room maybe 🙂
Best car buying experience
I felt relaxed making a deal on my new car and trading my old car. It wasn't high pressure.
Easy online scheduling. Greeted by Andrew, Andrew was very helpful and kept me informed on the service of my vehicle. I also requested a loaner vehicle and my request was granted. Very convenient.
As always, excellent sales and service. Family run business, everyone at the dealership is friendly and treats you well. I’ve purchased 6 vehicles here and will continue to do so!
Courteous - Prompt. I liked that there was a table and chairs so I could work with my computer.
Completed work on time, with in estimated cost.
Tara and staff were amazing! Everything was super streamlined and all were so helpful and friendly! If you need a vehicle go to VW Salem County!!!
The entire experience was painless. I dropped off the car for service & went to the nearby dinner for lunch. Maintenance department called me to updated me on how things were going and made some service suggestions which I ok'd from the dinner. The car was serviced and ready to go when I returned to pick it up. Easy-peasy. Fantastic.
VW of Salem County is extremely accommodating, and understanding about the needs of my vehicle.
Great service
Service appointment set up was quick and easy. The guys were very helpful when I dropped off and picked my car.
Personnel were very helpful. Explained what I needed to do, walked me to my car.
Just bought a Taos from Salem County VW. Tara, Joe and Derek were great to work with. They were friendly and easy to talk to. I didn’t even make a trip to the dealer, I bought the car over the phone and had it delivered by Derek. It doesn’t get any easier than that!
Very friendly, gave me a loaner car and matched a competitor's discount for service.
Very helpful, straightforward, and customer focused.
Very informative salesman and no pressure at all. The atmosphere was very inviting and welcoming never once felt rushed! These people are awesome!!! P.S Skittles is a delight and a wonderful addition to the team ☺️
Volkswagen of Salem County made it easy to purchase a vehicle from out of state. They were very forthright and didn’t play any games. The entire transaction was as simple as it could be.
Recently purchased a vehicle from the dealership. We were treated with respect and didn't have to deal with any high pressure sales tactics. We will definitely do business with this dealership again.
Eric and Joe were fantastic. They were warm, friendly and knowledgeable. Car buying is usually a grueling experience but they made it enjoyable and simple.
Just bought my first car from them yesterday. The staff are some of the nicest people I have ever met! They made my experience quick, efficient and enjoyable compared to other VW dealerships I visited in the area. VW of Salem genuinely cares about you as a person and not just your wallet. If you are looking to purchase a VW anytime soon, head to this location!!
The backup camera was not working when I dropped off the car and it was working again when I picked it up.
Have ordered a cover for the broken sunglass compartment and was told it would be in in a couple days. It's been a week and no phone call. Update : misunderstanding ... The part has been ordered and is on backorder. Looking forward to the replacement.
This is my 4th lease from VW of Salem County and there are many reasons why I keep coming back. Superb customer service, great inventory, easy to work with, and above all making what can typically be a very stressful process - absolutely stress-free. Big thanks to all involved!
I recently had an issues with my ID4 and my local dealership was unable to service and fix the problem . The car ended up at VW of Salem County and was able to be diagnosed, a part purchased and returned without trouble. The service department could not have been more polite, informative and helpful. Ed was a pleasure to deal with and I’m extremely appreciative of Eric’s expertise when it came to diagnosing the problem. We own two ID4’s and will be driving the hour and half to have them serviced. Thanks again Ed and Eric for ...
Best customer service ever!!! It was a smooth purchase, they are very friendly and make everything easy for us! Joe, Mike and Derek are the best! We bought our car from California and they assisted me in everything and them when we decided to pick the car up ourselves they even pick us up at the airport! I highly recommend them!
Wondeful customer service. I was starting off a trip to cape may when a service light came on. I was able to pop in without an appointment, they diagnosed and fixed the issue and had me back on the road. Thank you VW Salem County!
Eric was wonderful in assisting with my Atlas purchase! Such a great experience from the time I walked in the door, would definitely recommend to anyone looking for a vehicle.
Derek was amazing!! So helpful especially buying a car sight unseen from CA! So grateful to have found them.
Just purchased a new Atlas!! My buying experience was perfect!! No pressure, fast process and wonderful people to work with. This dealership is the best!!
I bought my first car (a golf) here in January and had a great experience. It was missing a part when I bought it so they ordered it, painted it, and sent it to me. The car hasn't had any problems and I love driving it. I would recommend VW of Salem County to anyone!
Just got a new lease from VW Salem, my second time shopping with them. As always, the customer service and car buying experience was exceedingly friendly and helpful. With how much other stuff I have going on, the fact getting a new car was the EASIEST thing to check off on my list is a testament to the people of VW Salem. I could not be happier with this dealer or my new car.
The employees at VW Salem Cty are top notch! While my car was being serviced, I was always kept up to date on the status of parts and the service team was always pleasant & ready to help. This is your ‘typical’ car dealership, they care about their customers!
Wow is all I can say !!!! Everyone is so helpful and friendly. I felt like I was at home. Gabe is awesome !!!! If ur looking for a vehicle please go here !!
Everyone at this dealership were very friendly and professional. They make you feel at home with their transparency pricing. My sale man Eric was very helpful including Joseph. Outstanding customer service at this dealership. They made the buying experience so stressed free and easy.
What a great car buying experience!! Starting with the first person who contacted me to make my appointment; she was professional, kind, and courteous. Eric Lonchambon, my salesperson, was patient, knowledgeable, and most importantly sought to understand my needs as a consumer. Gabriel Collazo assisted with the finalizing of my purchase. He was knowledgeable, kind, personable, and went the extra mile. Thank you! Mike (I didn't get his last name!) was also incredible. He explained things in an organized and easy-to-understand manner. They all guided me through this process pressure-free while ensuring they were meeting my needs.
I highly recommend them. They treat you like family I have never had a problem with anything and I have been buying my cars and having service there for the last 10 yrs.
Very nice people! They explained everything before they started the work. I got front brakes, oil change and aide marker bulb changed, was only there about 2 1/2 hours.
Nice people, they explained everything before they did the work. I got front brakes, oil change and a side marker bulb changed, was only there for about 2 1/2 hours.
I highly recommend the car buying experience at Salem County Volkswagen. Gabe was very helpful , informative and responsive throughout the entire process. The experience was about as enjoyable as buying a car can be.
I was looking for a used Pontiac Vibe and saw one online at VW of Salem County. I got in touch with Tara and she started the process right away. Since I live almost 6 hours from the dealer I figured that it would be useless to even try to buy the car because it would be so much simpler for them to sell it locally due to it being a popular vehicle. Thankfully I was wrong about that. Even though it took a few weeks, partly because they were having it painted to look great, everything went smoothly and they ...
Easiest, friendliest car buying experience EVER! No hassle or pressure. I knew what I wanted and they were able to make it happen!! Thank you! Definitely will continue to recommend your dealership !
awesome experience. no pressure sale, friendly, and my salesperson Derek personally delivered car to me and drove trade-in back to dealership. all paperwork was mailed to me so I could sign at home when convenient.
awesome experience. no pressure sale, friendly, and my salesperson Derek personally delivered car to me and drove trade-in back to dealership. all paperwork was mailed to me so I could sign at home when convenient.
I brought my car about 1 year ago around this time and I have been waiting a full year to give my true review about this location and this brand of car...Everyone at this location is very friendly helpful and caring of your needs before and after sale and or service of your vehicle. I would buy another car or get another service repair on my car at this location anytime I had to come back to the shop to get something minor fixed on my car that was mainly my fault but they fixed it and charged me nothing ...
We had a great experience at VW of Salem County! Tara and Joe were terrific — knowledgeable, professional, responsive, friendly, and completely customer focused. Our situation was particularly challenging because it was totally virtual. Adding to the complexity: we took delivery in MD and required titling/registration in VA. Tara, Joe, and the VW Salem County staff made our car buying easy, effortless, and enjoyable. We recommend them highly!
Today I went in for my 40k mile service on my Tiguan and left in a brand new, 2021 Jetta SEL. I have been considering downsizing while upgrading at the same time for quite a bit but today I decided to go for it. Tara immediately dropped everything to help me find the perfect Jetta. She answered all of my 800 questions, pulled up two or three different Jetta’s for me to look at, and patiently waited for me to make my final decision. Every single time I am there, Tara has always made sure I feel at home and welcome. ...
I had a great experience at Volkswagen of Salem County. Kevin, Eric and Joe were a pleasure to deal with. This was by far the best car buying experience I've ever had; easy, professional and stress free. Thanks again to the Volkswagen of Salem County team.
Great experience, no pressure sales. Friendly team that went above and beyond for us. Fair pricing. Def recommend 👍
Stopped here on way to beach. Oil light came on. they checked and topped oil off at no.charge The guy jumped in car immediately and helped and we were back on our way
10/10 always willing to make sure that the customer is happy, Joe went above and beyond to make sure any issues I had was handled.
After spending a day looking for a vehicle, I was absolutely impressed by the sales staff and financing department! They made me feel at home and comfortable with purchasing my first NEW vehicle! I cannot say enough about how good I felt in purchasing a car from them!! If you are looking to purchase, this is definitely the place to go!! Thank you so much Gabriel, Joseph, Mike, and Tara!
Leased 2 vehicles between January and April. The best buying process I've ever had at any dealership. Michael got me to a number I wanted to be around, I came in and met with Eric and Joe and they were all very friendly and welcoming. Not only that but the VW brand is amazing. I highly recommend stopping by this dealership if you're interested in a VW and want to work with great staff!
Volkswagen of Salem County is by far, the BEST Volkswagen dealership. Their Service Department in particular; operated by Adam Exel and Managed/Supervised by Ed Exel is absolutely AMAZING! Their customer service, attention to detail and overall genuine professionalism, is OUTSTANDING. They truly care and prioritize your safety and satisfaction. There truly is no better place to service your VW, Audi or Porsche.
I had an excellent experience leasing a vehicle. Excellent, fast, and pleasurable car leasing experience!
Recently I found myself in a situation where I needed to purchase a car post haste since my commuter was recenlty totaled in a car accident. Searching various sites in the internet I came across your VW dealership. I am glad I did. My contacts at your business were Tara Oliver and Mike Yoroshko. I've bought a few cars in my life and I am familiar with the sort of runaround one encounters when negotiating a car purchase. Not this time. I wanted to call out both Tara and Mike for providing me with and absolutely wonderful painless experience. ...
I recently purchased a new Jetta for my wife from Tara at Volkswagen of Salem County. We live approximately 60 miles from the dealership so I negotiated the entire purchase via phone. Not only was Tara prompt and courteous but the pricing she gave me was consistent throughout the entire process. I have purchased vehicles from at least 6 different dealers in the past but have never dealt with such a good group of people as VW of Salem County. I foresee us purchasing again from these folks again. Thank you Tara!
I don’t even know where to begin... As a woman, I have always been told that dealerships would take advantage of me. During this search for a new car, that has been extremely true everywhere I went with the exception of Volkswagen of Salem County. I worked with Eric and Joe and their transparency with me was astounding. I did a ton of research to prepare myself and honestly, I probably didn’t even need to waste my time doing that. There was no BSing with them. The numbers on the vehicles were great from the beginning and both ...
Friendly and helpful
We had a great experience at Volkswagen of Salem County. The customer service provided by Tara was by far the best. She was very patient and informative along our whole process from beginning to end. I would highly recommend buying your next car from here! You won't be disappointed!Thank you to Tara, Gabe and Mike!
From the moment I called VW of Salem County and spoke with Tara I felt I was going to have a great experience. When we arrived he car I was interested in was ready to be test driven. Even in the COVID age they found a way to provide a warm and effective way of serving customers. The other reps worked as a Team to provide the best car dealership customer service experience I have EVER seen. My best to you guys and I will be telling friends and family about you 🙂 Peace! Gwen
Purchased a 2019 Jetta this week and Derek was fantastic. No pressure sales, just the facts. He answered all of our questions, had most of the paperwork done before we arrived to purchase and could not have been more helpful! Joe in finance was great too. Had all of the paperwork ready to go - in and out in no time. I was so impressed with this dealership and will definitely purchase from here again based on this first experience. Thanks guys!